Natalie Reilly, Programme Director, Lancashire County Council, commented:
“The key criteria that really won [Egress] the tender process was their experience of delivering this service in other authorities, that was the key. We’re the fourth largest authority in the UK so I didn’t particularly want us to be Guinea pigs on the programme. On that basis, their ability to stick to timelines, their whole process and through the evaluation side, it just excelled.”
Russ Davey, Head of Project Delivery at Egress Group, commented:
“There is no doubt that this is one of the most complex Oracle Fusion implementations Egress Group has delivered to date. Despite some very challenging situations within this programme, it has been very successful. To be able to assure the running of vital systems, such as payroll at such a critical time of the year, demonstrates the dedication, skills and tenacity of our team.”
The Fusion programme is a significant investment in the council’s future and moving to a cloud-based system is seen as a key step along their digital transformation path, aiming to deliver improved services both internally and externally, in addition to providing efficiencies and cost savings.
To find full details of the programme, read the case study here.