Gloucestershire-based patient flow management solutions provider, Intouch with Health, has signed a partnership agreement with Warwick-based Egress Group. Egress Group is an innovative IT Solutions provider that enables any customer to achieve improved return on investment in IM&T by successfully addressing 4 fundamental questions: why should I make an investment? How do I execute on that investment? How should I manage and measure its success? How do I ensure that the result delivers benefit to all that need it?
The partnership agreement will see the innovative Intouch patient flow management solutions and software combined with the Egress Group’s own innovative solutions.
As Egress continues to develop solutions which drive efficiency and quality improvements for healthcare customers, Egress’ leadership team recognised the value of a partnership with the leading patient flow and clinic management solution provider in the UK; Intouch With Health.
Egress and Intouch with Health are delighted to announce that the partnership between their complementary businesses has been formalised, enabling the customers of both organisations to leverage an even greater opportunity to derive a return on their investment in healthcare technology
Egress and Intouch share a passionate belief in technology’s capability to deliver improved patient experience, better treatment and reduced cost of service delivery. Our combined solution enables the achievement of “Right-First-Time” data capture, empowering our clients to drive out duplicated effort at critical steps throughout the patient pathway.
Intouch with Health’s patient flow and clinic management technology enables healthcare organisations to accurately and efficiently manage every stage of the patient journey; providing accurate and timely information for staff and patients along the pathway. Their comprehensive suite of modules support every aspect of the patient experience, from accurate payment data collection to digital appointment outcome recording, and enable their customers to mitigate risk, increase efficiency and reduce costs.
With NHS organisations facing unpresented financial pressure, and the need for benefit delivery more pertinent than ever, combining Intouch With Health’s leading products with Egress’ proven capability to ensure successful, sustainable outcomes, strong user adoption and ongoing benefit delivery creates a compelling proposition which is expected to have a positive impact on the UK Healthcare Market.
David Newell, CEO of Egress commented, “I am delighted to announce this partnership. The combination of innovative solution and proven delivery capability presents the opportunity for our customers to make a step change in delivering patient satisfaction and to deliver real cost savings.” He added “I am genuinely excited about the future; Jointly, we plan to bring some truly innovative solutions to market which will have a material impact on service cost reduction.”
Mike Sanders, CEO of Intouch With Health commented, “This is an important and exciting partnership for Intouch. The ability to offer a complete rounded service and solution will be a game changer in our market space. We look forward to working closely with Egress over the coming years as this will, I’m sure, lead to us producing state-of-the-art solutions that will improve NHS efficiency, offer real return on investment whilst offering an enhanced patient experience across all our customer sites.”
Established in 1999, Intouch with Health is the UK’s number one provider of IT-based patient flow management solutions to the secondary care sector. More than 80 NHS Hospitals in the UK currently use part or all of the Intouch patient flow product set, with clients including University College London Hospitals NHS Foundation Trust (UCLH), The Leeds Teaching Hospitals NHS Foundation Trust and University Hospitals Birmingham NHS Foundation Trust.
The company was a finalist in the ‘‘Using Technology to Improve Efficiency’ category of the 2016 UK Health Service Journal (HSJ) Awards’ for its project with Abertawe Bro Morgannwg University (ABMU) Health Board designed to reduce the amount of paper waste and improve patient flow across the recently opened Morriston Hospital in Swansea, Wales.